How to order
Knowledge Tree Resources operates a request-for-quotation model in this website. Simply choose the products you require a quotation for, enter your contact details and we will reply your request via e-mail with prices within 1 working day.
- Click ‘Add to cart’ for products you require.
- When you are ready to check out, click on the cart logo on the top right of the webpage.
- Review your items and quantity required.
- Fill in your contact details.
- Click ‘submit’
- Be sure to give us a valid contact number and working e-mail so that we can contact you for any order queries.
- Check your e-mail (also your junk folder!) for our official quotation to you.
- Reply us if you accept the quotation so your order can be confirmed.
Confirmation of Order
Upon confirmation of your order by way of accepting the quotation given, one of the following will occur:.
- If items are in stock, we will deliver your order within 5 working days.
- If items are not in stock, your order will take 3-4 weeks to be fulfilled.
For customers ordering for organisations, kindly provide exact billing details as required by your organization. You are also required to furnish Knowledge Tree Resources with specific delivery instructions and a point-of-contact, if necessary.